Vinted Users Express Frustration Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments failing to inform all users about the change.
Digital Channels Response
Countless users and merchants are posting online stating that platform listings now display an altered size classification than originally posted because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to review their products and update the measurements by hand when needed, which has left users frustrated.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods after backlash from users.
